Privacy Policy

Welcome to Scorp Healthcare (operated by Scorp Healthcare Pvt Ltd). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit scorphealthcare.co.in.

1. Information We Collect

We collect the following types of information when you visit our website or make a purchase:

A. Personal Information (Provided by You):

Name, email address, phone number

Shipping and billing address

Payment details (processed securely through Stripe; we do not store payment information)

B. Automatically Collected Information:

IP address, browser type, and device information

Cookies and tracking data for analytics and website functionality

2. How We Use Your Information

Your data is used to:

Process and fulfill orders
Provide customer support and order updates

Improve website experience and product offerings

Prevent fraudulent transactions and ensure security

Comply with legal and regulatory requirements

3. Payment Processing & Security

All transactions are processed through Stripe, a PCI-DSS-compliant payment gateway.

We do not store your payment details. All sensitive payment data is securely handled by Stripe.

We use SSL encryption to protect your data from unauthorized access.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These may include:

Essential Cookies: Required for website functionality.

Analytical Cookies: Help us understand website traffic and improve performance.

Marketing Cookies: Used for targeted advertising (optional, with consent).

You can manage your cookie preferences through your browser settings.

5. Third-Party Services

We may use third-party services, such as analytics providers and shipping carriers. These third parties only receive the data necessary to perform their services and are required to comply with data protection laws.

6. Data Retention & Protection

We retain your personal data only as long as necessary for legal and business purposes.

Secure measures are in place to protect against data breaches, unauthorized access, and misuse.

7. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal data

Opt-out of marketing communications

Request a copy of the data we store about you

To exercise these rights, contact us at https://scorphealthcare.co.in/contact/

8. Refund & Cancellation Policy

Orders can be canceled within 24 hours of purchase.

Eligible returns are accepted within 30 days for a 100% refund (see Refund Policy for details).

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our website means you accept the updated policy.